Pre-Order Basics
- Can I hold my pre-orders for a later delivery date?
- What happens if a pre-ordered product is discontinued?
- Can I extend the payment deadline for a preorder if I can't pay right away?
- What is the cancellation policy for pre-orders?
- What happens if pre-orders are sold out? Can I still acquire the product after release?
- What should I do if my pre-order is delayed?
- How does the payment process work for preorders at Sugo Toys?
- What is the typical timeline for pre-order items to arrive after release?
- Why do preorder dates change and what should I expect regarding shipping times?
- Can I request Sugo Toys to stock a specific product for preorder?
- Can I still pre-order an item that is listed as 'Pre-orders Closed' or 'Discontinued' on other retailers?
- Can I receive part of my preorder if it becomes available before the rest of the order?
- Will you restock this pre-order item?
- When do I need to pay for my pre-order?
- What should I do if my card used for pre-orders has been cancelled?
- If I make a deposit and there is a significant delay in stock availability, can I request a refund for my deposit?
- What are pre-orders?