If you changed your mind about a preorder, you may cancel your order without penalty if it is within 3 days of placing it. (See: https://sugotoys.com.au/pre-order-policy/)
However, after the 3-day grace period, this will be considered a cancellation of the original order as we have already submitted the deposit/order to our supplier. A 10% cancellation fee will be charged if you transfer the credits to another order.