The wallet feature can be accessed under your account by clicking the top-right account icon on our website. Please make sure you have logged into your account.
We have now moved our store credits system to 'wallet' so our customers can access their store credits more easily. More importantly, you can use this feature to pay off the remaining balance using Afterpay/Humm/Latitude pay.
To redeem the store credits, you can simply tick the box next to 'Pay by wallet' on the checkout page, and the store credits will be applied automatically. If the option did not show up, please make sure you have enough funds in the wallet to cover the amount required for the remaining balance.