You can return your item within 14 days for a store credit refund of the item price, less any cancellation fees (applies to preorder, custom/special ordered and first/overseas batch products) and original shipping fees. The collector is liable for any and all shipping costs associated.
Important Things to Note:
- The collectible must be returned in the same condition it was sent to you.
- Send back all figures, accessories, bases, original packaging, and outer shipping cartons. Incomplete product may delay exchanges or refunds.
- Items that arrive with excessive damage due to improper repacking may be subject to additional fees. typically which is 15% of the product price. Please let us know if you need tips on how to properly pack your item.